This is especially true if it is a task they are doing over and over. But if the shortcut is too hard to find, or if a habit is ingrained, then people will keep doing it the old way. This seems paradoxical, but it’s all about the amount of perceived work. If it seems like too much work to find a shortcut, then people will stay with their old habits.

https://www.blog.theteamw.com/2011/03/17/100-things-you-should-know-about-people-83-people-will-use-shortcuts-only-if-they-are-easy/