Having choices is considered a good thing. We are used to choices and we value dearly if we can be in control. However, the more choices a website or web application offers, the harder it is to understand the interface. Studies show that having too many options often leads to decision paralysis and frustration. As a general rule, people only value an abundance of features before they actually start using the given product. After they have started using it, the simpler solution wins with higher satisfaction.
→ https://uxmyths.com/post/712569752/myth-more-choices-and-features-result-in-higher-satisfac
Busted!